Shipping policy
Shipping and Delivery
At this time, Global Transformation Pathways LCA ships RedHealth merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Global Transformation Pathways LCA ships merchandise to Canada and Mexico, and other areas worldwide. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
All orders, both domestic and international are shipped with UPS as our primary carrier. Domestic orders are standardly shipped UPS Ground which is standardly delivered in 3-5 business days. International orders are standardly shipped UPS WorldWide Saver which is standardly delivered within 3-5 Business Days.
Please note that if the customer uses a P.O. Box for their shipping address, UPS cannot deliver to P.O. boxes and an alternate carrier will be used such as USPS Priority Mail for domestic shipments or USPS Priority International for international shipments.
If the standard UPS shipping charge paid by the customer exceeds the alternate carrier charge due to a P.O. Box delivery, RedHealth will first contact the customer for a non-PO box alternate shipping address. If not available, RedHealth may request additional shipping charges be paid by the customer if it exceeds a $10 difference.
All shipment confirmations with tracking information are emailed to the customer immediately after fulfillment by the RedHealth shop. All customers also have the option within their shipment confirmations to choose to get text message updates on their shipment status.
International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Global Transformation Pathways LCA is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.